Privacy Policy
Effective date: July 14, 2026
This Privacy Policy explains how LED2WORK Inc. (“LED2WORK,” “we,” “us”) collects, uses, and shares personal information when you visit www.us.led2work.com (the “Website”) or contact us. It applies to the North American website operated by LED2WORK Inc. and describes our actual data practices.
1. Who is responsible
LED2WORK Inc., 150 North Michigan Avenue, 35th Floor, Chicago, IL 60601, United States. Email: info@led2work.com, Phone: +1 (312) 585-8002.
LED2WORK Inc. is an affiliate of LED2WORK GmbH (Pforzheim, Germany), the manufacturer of the products. Where you contact the manufacturer directly or where processing takes place in Germany, LED2WORK GmbH may act as a joint or separate controller.
2. Information we collect
- Information you provide. When you use our contact form or email us, we collect the details you submit – typically your name, company, email address, phone number, and the content of your message.
- Automatically collected data. When you visit the Website, our servers automatically record technical information such as your IP address, browser type, operating system, referring page, and the date and time of access (server log files).
- Cookies and similar technologies. We use a strictly necessary session cookie (PHPSESSID) and a consent-management cookie. With your consent, we also use analytics and marketing technologies (see Section 5).
We do not knowingly collect Social Security numbers, financial account credentials, or other sensitive personal information through this Website.
3. How we use your information
- to respond to your inquiries and provide the information, quotes, or support you request;
- to operate, secure, and maintain the Website;
- to understand how the Website is used and to improve it (analytics);
- with your consent, for marketing and remarketing measures;
- to comply with legal obligations and to establish, exercise, or defend legal claims.
4. Legal bases (for visitors in the EU/EEA/UK)
Where the EU General Data Protection Regulation (GDPR) applies, we process personal data on the basis of your consent (Art. 6(1)(a)), the performance of pre-contractual or contractual measures (Art. 6(1)(b)), and our legitimate interests in operating and securing the Website (Art. 6(1)(f)).
5. Cookies, analytics, and marketing tools
Non-essential cookies and tracking technologies are only loaded after you consent via our cookie banner. You can change or withdraw your consent at any time via the cookie settings. The Website currently uses the following, subject to consent:
- Google Tag Manager, Google Analytics, Google AdSense (Google LLC, USA) – to manage tags, measure Website usage, and support advertising. Google may combine data across its services and transfer data to the USA.
- Hotjar (Hotjar Ltd.) – analysis of usage behavior (e.g., aggregated heatmaps and session statistics) to improve the Website.
- LinkedIn Insight Tag (LinkedIn Corporation) – conversion measurement and remarketing.
- SearchHub search analytics – anonymous analysis of on-site search queries to improve search results.
These providers act as our service providers or independent controllers and may process data on their own systems. Please refer to the respective provider’s privacy notice for details on their processing.
6. How we share information
We do not sell your personal information. We share personal information only: (a) with service providers who process it on our behalf (e.g., hosting, analytics, marketing tools listed above) under appropriate contractual safeguards; (b) with our affiliate LED2WORK GmbH where necessary to respond to your request or fulfill an order; and (c) where required by law or to protect our rights.
7. International transfers
Because we work with our German parent company and with service providers located in the United States and the EU, your information may be transferred and processed outside your country of residence, including in the United States and Germany. Where required, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.
8. Data retention
We keep personal information only as long as necessary for the purposes described above or as required by applicable law (for example, tax and commercial retention periods). Inquiry data is deleted once your request has been dealt with and no retention obligation applies.
9. Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to: know what personal information we collect and how we use and disclose it; request access to and deletion of your personal information; correct inaccurate personal information; and opt out of the “sale” or “sharing” of personal information. We do not sell your personal information and do not share it for cross-context behavioral advertising outside the consent-based tools described above. We will not discriminate against you for exercising your rights. To exercise a right, contact us at info@led2work.com. We may need to verify your identity before responding.
10. Your rights in the EU/EEA/UK (GDPR)
If GDPR applies to you, you have the right to access, rectify, erase, restrict, and port your data, to object to processing, and to withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority.
11. Children’s privacy
Our Website is a business-to-business offering and is not directed to children. We do not knowingly collect personal information from children under 16.
12. Security
We use reasonable technical and organizational measures (including TLS encryption of this Website) to protect personal information. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the effective date shown above.
14. Contact
For any privacy question or request, contact us at:
LED2WORK Inc., 150 North Michigan Avenue, 35th Floor, Chicago, IL 60601, USA
Email: info@led2work.com · Phone: +1 (312) 585-8002